Sunday, March 25, 2012

Legal Housekeeping

"We care about your privacy!"

How many times have you seen or heard that? Well, get ready to read it again. Lowell Hill Pottery will soon post its privacy policy. It may seem hard to believe that something like that is needed by anything other than a bank, healthcare facility or investment broker.

But yes, in these days of Internet shopping your privacy is an important issue that needs to be addressed. You have the right to know what information about you is gathered and how it is used. You also have the right to expect that care will be taken with the information you entrust to me or any other merchant.

It's more than I can cover in a blog post, so here's the skinny...

The first step in protecting your privacy is to make sure that you can be confident you are doing business with the real McCoy. So effective March 25, 2012, the Lowell Hill Pottery website is officially certified by This means that when you navigate to my website, you can expect to see a small certification seal at the bottom of each and every page. The seal must be "clickable," which means that you can click on it and read the certificate. What this all means is that you are now assured that when you go to my website, it is actually my website that you are visiting. It seems that some online thieves like to impersonate e-commerce websites with the idea that unsuspecting customers will enter their user ID and password, which the thieves can then harvest and use. Many people use the same ID and password on everything (a bad idea), and this can lead to big trouble if they end up on a "spoof" site.

The certificate is proof that you are on my site and can shop with confidence.

Lowell Hill Pottery collects minimal information from you - only what we need to process your order.

Lowell Hill Pottery does not collect credit card or bank information from you. When the day comes that we offer online payment, we will do so through third party secure servers like PayPal and Intuit Merchant Services.

You can read more about Lowell Hill Pottery's privacy policy and how information you entrust me with is used. The policy will be live on the website by April 1st.

No joke!

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